![]() ![]() ![]() The user account does not have a user profile in SharePoint OnlineĪ profile must exist in the SharePoint Online profile database to provision a OneDrive site. Select the Everyone except external users permission group and check that Create Personal Site is selected.įor more information about this, see Disable OneDrive creation for some users.In the new tab, select Open under User profiles.Navigate to the Modern SharePoint Admin Center.To check whether Create Personal Site is selected: For any business reason, Create Personal Site is not selected, that user facing the issue should be added to any other Security group that has Create Personal Site selected or added individually. The user account is missing permissions to create Personal or OneDrive sites in user profilesĮveryone except external users: (EEEU) are provided with Create Personal Site permission by default. Ensure that SharePoint Online app is selected from the available licenses that enable OneDrive.A panel opens on the right with the user's information. ![]() Search for and select the user's account.Navigate to the Microsoft 365 admin center.If the user account does not have an appropriate license assigned If the user account is synced from the Local AD, the user will have to be enabled in the Local AD and wait for the AD sync to occur. ![]()
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